Vertu Mobile

There are  terms and Condition.

– In Cash on Delivery Method. you have to pay 50% in Advance.  And Remaining by cash. when your product reach your place. Because We Can’t Send Cash on deliver on Full Amount Because amount are above 35k. some time by sending COD. customer refuse the parcel .in this case courier company charges us 15% of final value if parcel is delivered or returned.

Tracking Information:- 

After We Ship package customer will received the automatic  email with tracking Detail or sms


NOTE  – We Give Only Software Warrenty

We offer 1year warranty on every Phone you purchase from this site. For return & exchange period, 10 days warranty is applied.

while 1year warranty is applied to free repair. Item may be returned or exchanged ONLY if it is faulty or damage in transportation during shipping.

Return and exchange do not cover ordinary wear and tear or damages caused by external reasons (such as scratches,  fading/chipping of the material on the product etc.).

Warranty does not cover water damage, damages due to personal misuse/negligence, and for Phone.

Claim Warrenty

Once you purchase the product from our website you will get 1 yr warrant from us from the date of purchase. How will you get warrenty.  In  Physically damage ,Tampered  warrenty does  not cover.

If you want your product to be service whatever will charges you have pay.

It will take 5 to 10 working for servicing .once service done then you will get  your phone  back  with in 48hrs.

After delivery if you get any problem . call or whatsapp on the spot.

For more information contact us:

Thank you, for purchasing our product

Refund & Exchange

Customer satisfaction is our top priority, and every product is designed to meet our customers’ needs and quality standards.

In that regard, every phone is inspected by hand, so we are confident that you will be satisfied with your order. No reason asked,

if you would like to return your phone, or exchange phone, please Contact us first, we will send return address to you.

Any refund/exchange must match the following conditions:

The phone must be unused, undamaged and have no blemishes. Should not have been tampered or damage. Will not come under exchange or return.

Send back the item within 5 to 7 days from the time when you receive the Phone.

All accessories must be returned with the phone, and packaged with original packaging.

Refund terms:

A refund could take 10-30 days to be posted onto your Account.

The shipping fee that you cost when you send back will not be refunded to you.

The money that you paid to us, including the shipping fee, 30%  We deduction for from Total Amount And then will be refund to you

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